Help Topics

• Spectrum

  • How to connect your device to the Spectrum equipment
  • How to troubleshoot a slow Spectrum internet connection
  • How to do a Spectrum Speed Test
  • How to troubleshoot no Spectrum internet connection

• Tutorial

  • Blackboard Tutorials
• 

  Cybersecurity Awareness

  • Gramm-Leach-Bliley Act (GLBA) Information
  • How to Detect Phishing Emails
  • How to Change Your Computer Password
  • Setting up a Password Protected Screen Saver
• 

  Hardware

  • Webcam Troubleshooting on Microsoft Windows
  • How to Configure Laptop Audio to Work with Remote Desktop
  • Computer Requirements for Online Courses
  • How to Sign Out of Classroom Computers
• 

  Network

  • Working Remotely Using a VPN and Remote Desktop
  • Locating MAC Address on a Gaming Console
• 

  Online

  • Computer Requirements for Online Courses
  • How to Sign into the Google Drive Desktop App
  • Convert a PDF
  • Photo Opt-out
• 

  Software

  • Keeping Your Computer’s Operating System up to date.
  • Solstice
  • SPSS Free Trial Download
  • How to Configure Laptop Audio to Work with Remote Desktop