• How do I enable “Do Not Disturb” and stop receiving all calls

    Press the button beneath “More” on your deskphone screen. At the Dialpad Features menu, Do Not Disturb should be highlighted in Blue. Click on the Checkmark button in the middle of the circular set of buttons above the number buttons. In the Do Not Disturb menu, it will show whether…

  • How do I change the duration of my ringer

    Access and log in to dialpad.com Expand the section for Voicemail and Missed Calls, and then click “Show Advanced Options”. In the “Ring Duration” section, click on the blue dot and drag it to the left to shorten the ring-time. We recommend between 15 and 20 seconds. Beyond that, callers…

  • How do I setup a customized voicemail greeting

    On the top left of the screen, select the drop down menu next to your profile icon. Select “Settings”. At the bottom of the App Settings, select “Advanced Settings.” This will open up the Dialpad settings in your web browser. Under “Your Settings”, select “Your Voicemail Greeting”. Here you can…

  • How do I record an active phone call

    On the bottom of the screen, click the “Rec” button. Click the same button to stop recording.   NOTE: Recordings can later be downloaded/deleted by first going to the main page of the Dialpad app, selecting the “Recordings” section.  

  • How do I make someone my executive

    On the top left of the screen, select the drop down menu next to your profile icon. Select “Settings”. At the bottom of the App Settings, select “Advanced Settings.” This will open up the Dialpad settings inn your web browser. In “Your Settings” select the “Executive-Assistant” drop down. Select “Add…