How do I connect my Blackwire C315 Headset to my computer and use it for Dialpad calls (Windows)
Plug the USB cable into your computer. It will likely bring up the following window in the Dialpad app. When...
Dialpad
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How do I connect my Blackwire C315 Headset to my computer and use it for Dialpad calls (Mac)
Plug the USB cable into your computer. It will likely bring up the following window in the Dialpad app. When... -
How do I transfer an active call to someone else
On the bottom of the screen, select the transfer icon. Type in the intended name or number you wish to... -
How do I switch an active call from my mobile device to my computer
Open the Dialpad app on your computer. In the “Active Call” menu select “Switch Call to This Device”. -
How do I make someone my assistant?
On the top right of the screen, select the drop down menu next to your profile icon. Select “Settings”. At... -
How do I make someone my executive?
On the top right of the screen, select the drop down menu next to your profile icon. Select “Settings”. At... -
How do I stop receiving calls on my computer, but still receive them on my other devices
On the top right of the screen, select the drop down menu next to your profile icon. Select “Settings”. Select... -
How do I stop receiving calls that are sent to my department
Within the Dialpad computer app, select the department for which you wish to stop receiving calls. With that department selected,... -
How do I enable “Do Not Disturb” and stop receiving all calls
On the top right of the screen, select the drop down menu next to your profile icon. The drop down... -
How do I add another person to an active phone call
On the bottom of the screen, select the “add a caller” icon. Type in the name or number of the...