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  5. Instructional Design Tip: Getting Started with Respondus LockDown Browser
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  4. Instructional Design Tip: Getting Started with Respondus LockDown Browser

Instructional Design Tip: Getting Started with Respondus LockDown Browser

Technology & Tools

ID Tip: Respondus LockDown Browser

What It Is

Respondus LockDown Browser is a secure web browser that prevents students from printing, copying, visiting other websites, or opening other applications during an online exam in Blackboard. When a test requires LockDown Browser, students must open the exam inside that special browser rather than through a regular web browser.

Why It Is Used

LockDown Browser helps create a controlled online testing environment that functions like an in-person exam room. It is most useful for high-stakes tests and quizzes where academic integrity is a top priority.

Heads up LockDown Browser can cause frustration if students do not launch it correctly or if they try to access exams through unsupported apps such as the Blackboard mobile app.

Setting It Up in Blackboard

To enable LockDown Browser for a test:

Step One Open your course

Go to Course Tools → Respondus LockDown Browser.

Step Two Find your test

You will see a list of your tests. Click the dropdown arrow next to the test name and choose Settings.

Step Three Enable LockDown Browser

Select Require Respondus LockDown Browser for this exam.

Step Four — Optional Require LockDown Browser to view feedback

Check Require LockDown Browser to view feedback and results if you want students to re-enter the browser to review their results. This option is in the Advanced Settings area.

Tip If students report that they cannot view their score or feedback, it is usually because this setting is checked. They must re-open the test through LockDown Browser to see their results.

Preventing Common Student Issues

Most access problems occur when students use the wrong device or browser. Here is how to help them avoid issues:

Step One Direct students to the MyDaemen portal in Chrome

Students should not use the Blackboard mobile app or Safari. These are not supported by LockDown Browser and will prevent the test from opening.

Step Two Provide a practice quiz

Create a short, no-stakes practice test with Respondus LockDown Browser. This gives students a chance to confirm their setup and fix any problems before a real exam.

Step Three Post clear instructions

In your test description, include a note like this:

This exam requires Respondus LockDown Browser. Access Blackboard through the MyDaemen portal in Chrome. The Blackboard app will not work.
Step Four Share troubleshooting steps

If a student cannot open the exam, they should:

  • Use Chrome
  • Access Blackboard through the MyDaemen portal
  • Restart the computer
  • Reinstall or update LockDown Browser

When to Use It and When Not To

LockDown Browser works best for exams that are mostly multiple choice, short answer, or essay-based.

Not recommended for Assignments that require file uploads, multimedia submissions, or external tools such as Turnitin, Flip, or Padlet — those tools may not open correctly inside the locked environment.

Special Note: Using LockDown Browser with Pearson Tests

If you are using Pearson MyLab or another Pearson product that integrates with Respondus, there is one extra step you must complete before LockDown Browser will work correctly.

How to connect Respondus and Pearson:
  • Find your unique code in the Respondus LockDown Browser dashboard in Blackboard — usually under a section labeled Other Systems or Pearson MyLab.
  • Copy the code and paste it into the appropriate field in your Pearson course settings.
  • This links your Pearson course to Respondus and allows LockDown Browser to function properly for your Pearson exams.

Because this code is unique to each faculty member, IT staff or administrators may not have access to it. If you experience issues, check your Respondus dashboard first. Once the code is entered, LockDown Browser should work seamlessly with your Pearson tests.

Resources

Respondus LockDown Browser: Instructor Resources Official guides, videos, and setup documentation from Respondus
Questions or issues? Contact the ID team at id@daemen.edu or submit a helpdesk ticket through the MyDaemen portal.

Updated on March 23, 2026

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