How do I switch an active call from my computer to my mobile device
Open the Dialpad app on your mobile device. Select the “Active call” on the top of your Recent Screen and select “Switch Call to This Device.”.
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How do I transfer an active call to someone else
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- Dialpad
- mleising
On the bottom of the screen, select the transfer icon. Type in the intended name or number you wish to transfer the call to. You can either ask for permission to transfer the call (“Ask Me First”), transfer the call right away (“Transfer Now”), or transfer to the user’s voicemail…
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How do I connect my Blackwire C315 Headset to my computer and use it for Dialpad calls (Windows)
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- Dialpad
- mleising
Plug the USB cable into your computer. It will likely bring up the following window in the Dialpad app. When you speak into the microphone, the blue dots across the middle should fluctuate. To ensure that Dialpad recognizes the headset for microphone and speaker, you need to open the App…
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How do I connect my Blackwire C315 Headset to my computer and use it for Dialpad calls (Mac)
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- Dialpad
- mleising
Plug the USB cable into your computer. It will likely bring up the following window in the Dialpad app. When you speak into the microphone, the blue dots across the middle should fluctuate. To ensure that Dialpad recognizes the headset for microphone and speaker, you need to open the App…
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Invisible Posts
- September 5, 2018
- mleising
My professor cannot see my post but I can. Is it saved as a draft? Have you hit submit? If that does not resolve it, open a Help Desk ticket
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Posting Incorrectly to Blackboard
- mleising
My discussions are posting incorrectly – in some cases they look extra wide or the post will include symbols that I did not intend. What internet browser are you using? If using anything other than Google Chrome, try to access Blackboard using Google Chrome and re-submit the post If that…
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Format Issues
- mleising
I lose my formatting when I copy and paste into the discussion board in Blackboard. When you copy and paste into Blackboard from a word document that does sometimes happen. Check with your faculty member to determine what they want you to do.
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Copy & Paste in Blackboard
- mleising
The copy and paste function does not work in the discussion board in Blackboard. To copy and paste into the discussion board in Blackboard using a PC, hit the Control key and the letter v at the same time. If using a Mac computer, hit CMD + v
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Error Message when Downloading
- mleising
I am getting an error message when I try to download a file in my course. What internet browser are you using? If using anything other than Google Chrome, try to access Blackboard using Google Chrome and then access the files again. If this does not fix the problem, open a…
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Technology Symposiums
- mleising
The Office of Information Technology offers various technology symposiums for employees throughout the year. During the summer we hold a day-long Taste of Technology Symposium, and during the winter break, the half-day Byte of Technology Symposium is offered. Interesting and informative workshop sessions are presented during both symposiums. Topics…