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  • How do I change the duration of my ringer

    Access and log in to dialpad.com Expand the section for Voicemail and Missed Calls, and then click “Show Advanced Options”....
  • How do I enable “Do Not Disturb” and stop receiving all calls

    Press the button beneath “More” on your deskphone screen. At the Dialpad Features menu, Do Not Disturb should be highlighted...
  • How do I switch an active call to my deskphone

    During an active call, push the button under “Take Call”.
  • How do I transfer an active call to someone else using a warm transfer?

    During an active call, the bottom of the screen will show available actions. Press the button beneath the words “Warm...
  • How do I transfer an active call to someone else not using a warm transfer?

    During an active call, the bottom of the screen will show available actions. Press the button beneath the words “Transfer”...
  • How can I place a call on hold?

    During an active call, the bottom of the screen wills how you available options. Press the button beneath the word...
  • How do I listen to voicemail?

    If your voicemail light is red, press the “More” button. In the Dialpad Features menu, make sure the Voicemail item...
  • How do I know if I have a new voicemail message?

    The light at the top right corner of your deskphone will be glowing solid red.
  • How do I record a voicemail greeting

    From the desktop phone, dial your full phone number. At the prompt, enter the voicemail PIN you set in Your...
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