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  • How do I stop receiving calls that are sent to my department

    Within the Dialpad computer app, select the department for which you wish to stop receiving calls. With that department selected,...
  • How do I enable “Do Not Disturb” and stop receiving all calls

    On the top right of the screen, select the drop down menu next to your profile icon. The drop down...
  • How do I add another person to an active phone call

    On the bottom of the screen, select the “add a caller” icon. Type in the name or number of the...
  • How do I record an active phone call

    On the bottom of the screen, click the “Rec” button. Click the same button to stop recording   NOTE: Recordings...
  • How do I setup a customized voicemail greeting

    On the top right of the screen, select the drop down menu next to your profile icon. Select “Settings”. At...
  • How do I change the duration of my ringer

    Access and log in to dialpad.com Expand the section for Voicemail and Missed Calls, and then click “Show Advanced Options”....
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