How do I record an active phone call
On the bottom of the screen, click the “Rec” button. Click the same button to stop recording NOTE: Recordings...
Dialpad
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How do I setup a customized voicemail greeting
On the top right of the screen, select the drop down menu next to your profile icon. Select “Settings”. At... -
How do I change the duration of my ringer
Access and log in to dialpad.com Expand the section for Voicemail and Missed Calls, and then click “Show Advanced Options”.... -
How do I switch an active call to my deskphone
During an active call, push the button under “Take Call”. -
How do I transfer an active call to someone else using a warm transfer?
During an active call, the bottom of the screen will show available actions. Press the button beneath the words “Warm... -
How do I transfer an active call to someone else not using a warm transfer?
During an active call, the bottom of the screen will show available actions. Press the button beneath the words “Transfer”... -
How can I place a call on hold?
During an active call, the bottom of the screen wills how you available options. Press the button beneath the word... -
How do I enable “Do Not Disturb” and stop receiving all calls
On the top left of the screen, select the drop down menu next to your profile icon. The drop down... -
How do I listen to voicemail?
If your voicemail light is red, press the “More” button. In the Dialpad Features menu, make sure the Voicemail item... -
How do I know if I have a new voicemail message?
The light at the top right corner of your deskphone will be glowing solid red.