On the bottom of the screen, click the “Rec” button. Click the same button to stop recording NOTE: Recordings can later be downloaded/deleted by first going to the main page of the Dialpad app, selecting the “Recordings” section.
On the top right of the screen, select the drop down menu next to your profile icon. Select “Settings”. At the bottom of the App Settings, select “Advanced Settings.” This will open up the Dialpad settings inn your web browser. Under “Your Settings”, select “Your Voicemail Greeting”. Here you can…
Access and log in to dialpad.com Expand the section for Voicemail and Missed Calls, and then click “Show Advanced Options”. In the “Ring Duration” section, click on the blue dot and drag it to the left to shorten the ring-time. We recommend between 15 and 20 seconds. Beyond that, callers…
During an active call, push the button under “Take Call”.
During an active call, the bottom of the screen will show available actions. Press the button beneath the words “Warm Transfer” if you want to call the recipient first. Type in the number of the person you which to reach press the button under the word “Dial” to complete the…
During an active call, the bottom of the screen will show available actions. Press the button beneath the words “Transfer” if you just want to send the call to another user immediately. After you type in the number of the person you which to reach, press the button under the…
During an active call, the bottom of the screen wills how you available options. Press the button beneath the word “Hold.”
On the top left of the screen, select the drop down menu next to your profile icon. The drop down menu will have a “Do Not Disturb” toggle that will silence all of your devices.
If your voicemail light is red, press the “More” button. In the Dialpad Features menu, make sure the Voicemail item is highlighted and then press the Checkmark button in the middle of the circular set of buttons above the number buttons. Follow the prompts to enter your PIN (previously set…
The light at the top right corner of your deskphone will be glowing solid red.